FAQ
WHEN WILL THE FLOWERS ARRIVE?
We deliver to schools and cafes by 3pm and to businesses and residential addresses by 5pm. In order reduce our emissions, make our runs efficient, and keep our delivery prices low, we do not offer timed deliveries.
WHAT IF THEY AREN'T HOME?
If there is a safe and sheltered spot to leave your flowers we will pop them there until the lucky person returns! If there is nowhere safe, we will contact the recipient to organise an alternative, such as leaving them with a neighbour. Make sure you include their phone number just in case!
They HAVE PETS, ARE FLOWERS OK?
Whilst consuming any kind of plant material may give pets an upset tummy, there are also some plants that are considered toxic. Please let us know if there are pets inside that might be tempted to nibble.
Can I Track My Delivery?
Whilst we don't have tracking in place, you will receive an email upon delivery so you'll know exactly when they receive their flowers!
Shipping
HAND DELIVERED
Our flowers are delivered by real florists to ensure they arrive looking as beautiful as when they left.
IT'S HERE!
We will send you a confirmation email upon delivery, so you'll know exactly when they've received their flowers!
oh no, they're m.i.a!
Friend snuck away for a solo trip? Mates eloped without telling you? No problem- contact us as soon as you can if anything changes with your delivery. Email is best hello@botanymelbourne.com
About us
grown not flown
We are super passionate about sustainability and love supporting local, small scale growers. They get really excited when you enjoy their flowers, trust us!
waste not
Our packaging is reusable, recyclable or compostable - all of it! Because we don't use imported or dyed flowers, you can safely pop them straight in the green waste.
no floral foam
You may have noticed that we don't use boxes for our flowers. This is to avoid floral foam which is fine-celled thermoset phenolic plastic. It is listed in SARA Hazard Categories as both an Acute Health Hazard and a Chronic Health Hazard.